Maintenance Coordinator –

Titulo da Vaga: Maintenance Coordinator

Localização: Curitiba – PR

Descrição da Vaga: Detalhes da VagaEscolaridade Não InformadoSegmento Não InformadoSalário Não InformadoÁrea de AtuaçãoDiversos / OutrosO que você irá fazer

• Our team is looking for a LATAM-based Remote Maintenance Coordinator.
• In this role, youll keep track of our preventative maintenance schedules and ensure that our housekeeping, property operations teams, and third-party vendors are working in harmony to maintain the pristine condition of our properties.
• Youll also be responsible for managing maintenance reports and troubleshooting maintenance issues (requiring maintenance knowledge and differential will be field experience), coordinating with the right team members, and ensuring the appropriate follow-through.
• Our ideal candidate? To succeed in this position, you must be a diligent and thorough individual who works well independently as well as on a team.
• This role perfectly fits you if you are passionate about delivering exceptional customer service, paying attention to details, and collaborating with cooperative and friendly colleagues.
• Interested? Your career transformation is just a click away.
• Apply today.
• We look forward to hearing from you.
• RESPONSIBILITIES: Facilitate preventative maintenance programs with housekeeping, property operations teams, and third-party vendors.
• Preventive maintenance areas include regularly scheduled HVAC service and filter changes, hot water boiler service, smoke detector battery changes, and carpet and furniture deep cleaning.
• Manage repairs and maintenance issues reported by guests and property operations teams and coordinate maintenance troubleshooting and response activities with guests, property operations teams, and maintenance vendors.
• Maintain appropriate Notion projects and spreadsheet incident logs for missing, damaged, and maintenance items.
• Daily duties may include troubleshooting and problem-solving reported maintenance issues, submitting maintenance requests and following up on their resolution, sourcing and paying maintenance vendors, and charging guests for lost or damaged items.
• Coordinating Field team scheduling, execution and support of the work orders, help the team on solutions turning the environment most efficient as possible for the team.
• QUALIFICATIONS: Previous experience in hotel, multifamily residential, or vacation rental property management and maintenance, as well as customer service skills.
• Empathetic and customer-centric personality and excellent written and oral English communication skills.
• High level of computer literacy and ability to quickly learn and master new communication and management systems.
• Able to identify opportunities to improve processes.
• Experience scheduling and managing maintenance activities and vendors.
• Must be familiar with residential appliances (washer/dryer, dishwasher, hot water heater, boiler, HVAC systems) and basic residential maintenance and repairs, including furniture, carpet cleaning, drywall and painting, basic plumbing, and electrical.
• Experience with Notion project management software is a plus.
• INFRASTRUCTURE REQUIREMENTS: Reliable 12MB or greater high-speed internet connection.
• Internet modem capable of connecting to a VOIP telephone to be provided by the Company.
• Secondary backup internet connection (hotspot or comparable).
• Reliable and up-to-date personal computer with the capacity to run reservations, security, and communications programs.

Informações AdicionaisQuantidade de Vagas 1Jornada Não Informado

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